Digitalization Assistance Program and Human Resource Capacity Building to Enhance Transparency and Accountability of Koperasi Merah Putih in Karanganyar Gunung Village, Semarang

Abstract

Cooperatives, as a pillar of the people’s economy, play a strategic role in improving community welfare. However, in practice, cooperatives still face various challenges, particularly in terms of digitalisation and the limited capacity of human resources (HR). This community service activity aims to enhance digital literacy and HR capacity through assistance in implementing a digital-based financial system at Koperasi Merah Putih in Karanganyar Gunung, Semarang City. The method employed is a participatory approach based on assistance, which includes stages of needs assessment, training, intensive mentoring, and evaluation. The results indicate significant improvements in digital literacy and the technical capabilities of cooperative administrators, as reflected in the increase in the average pre-test score from 56.4 to 82.7 on the post-test. In addition, the administrators’ ability to record transactions and prepare digital-based financial reports improved from 30% to 85%. The implementation of the digital system also promotes more systematic, transparent, and accountable cooperative management. Therefore, this assistance programme has proved effective in supporting the digital transformation of cooperatives through strengthening human resource capacity. Furthermore, the administrators' capacity to record transactions and generate digital-based financial reports increased from 30% to 85%. The deployment of the digital system encourages more methodical, transparent, and responsible cooperative management. As a result, this assistance programme has proven effective in supporting cooperatives' digital transformation by strengthening human resource capabilities.